Maddie
An iMessage outreach agent for leads and customers
Open in MessagesWhat it does
Maddie is a business messaging agent for conversations with leads and customers. It follows up through iMessage, answers common questions, qualifies interest, books demos, supports customers, and can identify an appropriate upsell while keeping the sales team updated in Slack.
This is not a general personal assistant for an individual user. A company deploys Maddie as part of its outreach or customer workflow, which means consent, sender identification, message frequency, brand voice, handoff rules, and regulatory compliance all need to be designed deliberately.
Good for
Works through
What stands out
Responds while leads are warm
Maddie can continue a conversation, answer routine questions, and move a qualified prospect toward a booked demo.
Supports existing customers
The same messaging channel can handle common support questions and surface opportunities for an appropriate follow-on offer.
Keeps the human team informed
Slack updates and escalation paths can give sales or support staff context when a person should take over.
Ways to use it
Requests you can hand off
What to know before you start
Businesses are responsible for consent, opt-outs, quiet hours, sender identification, recordkeeping, and compliance with messaging and marketing laws in every target region.
Use clear human handoff rules for sensitive, high-value, disputed, or unusual conversations, and never imply the agent is a person.
Common questions
Maddie FAQ
What can Maddie do?
Maddie documents these capabilities: “Responds while leads are warm”, “Supports existing customers”, “Keeps the human team informed”. Maddie is a business messaging agent for conversations with leads and customers. It follows up through iMessage, answers common questions, qualifies interest, books demos, supports customers, and can identify an appropriate upsell while keeping the sales team updated in Slack.
How do I start using Maddie?
Use the verified contact on this page to start a conversation through SMS, iMessage. No separate signup is listed before the first message.
Where does Maddie work?
Maddie is documented for SMS, iMessage. Check the official site for current regional availability.
What should I know before using Maddie?
Businesses are responsible for consent, opt-outs, quiet hours, sender identification, recordkeeping, and compliance with messaging and marketing laws in every target region. Use clear human handoff rules for sensitive, high-value, disputed, or unusual conversations, and never imply the agent is a person.
How we checked it
Maddie is a business outreach product, not a general consumer personal assistant.
Method: Official product page reviewed; lead follow-up, demo booking, sales, support, upsell, and Slack-update workflows confirmed.
Before you use this agent
Business users are responsible for consent, sender identification, opt-outs, quiet hours, recordkeeping, and compliance with messaging and marketing laws.